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Terms & Conditions:All sales made by Lourdes Rios Designs ("Seller") to you ("Customer") are governed by these Terms and Conditions of Sale unless otherwise indicated by Lourdes Rios Designs in writing. PLEASE READ THESE TERMS AND CONDITIONS THOROUGHLY BEFORE PLACING AN ORDER. DO NOT PLACE AN ORDER UNLESS YOU UNDERSTAND THESE TERMS AND CONDITIONS AND AGREE TO ABIDE BY THEM. LOURDES RIOS DESIGNS RESERVES THE RIGHT TO AMEND OR MODIFY THESE TERMS AND CONDITIONS OF SALE AT ANY TIME AT ITS SOLE DISCRETION. Sale is Contingent on Customer’s Acceptance of Terms and Conditions Seller shall not accept Customer’s orders unless and until Customer consents to these Terms and Conditions of Sale. These Terms and Conditions of Sale supersede the terms and conditions of Customer's purchase order's and will govern all transactions between Customer and Seller. These Terms and Conditions of Sale also apply to all future transactions unless modified in writing signed by Seller and Customer. Order Policy Minimums 4 piece min. per style/per color (no restrictions on sizes ordered) Total Order minimum is $1,000.Deposits All accounts are required to make a 50% deposit at the time of placing the order. You will receive a fax and/or email confirming acceptance of your order. The deposit becomes non-refundable once production begins on your order. No order can be cancelled once it has been entered into production. The balance must be paid before the completed products ship. You may choose from three convenient payment plans:
PayPal will allow you to use a credit card to make your deposit (required before work begins on your order) and to pay off your final balance. To find out more how PayPal works follow this link Shipping Policy Shipment and receipt dates quoted to Buyer will be approximate and are not guaranteed. Seller will not be liable for delays resulting from customs inspection or clearance. Seller will ship and insure all items with UPS. Should a package become lost or damaged we will work with the shipping agency to receive appropriate compensation after the 30 day minimum wait period. The buyer then will receive credit for the amount of the original purchase. Should the buyer elect to ship without insurance the Seller makes no guarantees on the safe delivery of the package. Should loss or damage occur to any uninsured package there is no provision for the receipt of credit on the lost or damaged items. Damaged or Flawed Merchandise No returns of merchandise are allowed. Damaged or flawed merchandise will be fixed or replaced at no charge. However, customers MUST contact Lourdes Rios Designs to notify of receipt of a damaged item within 48 hours after delivery, so that a Return Authorization Number can be generated and a return shipping address provided. DAMAGED GOODS MAY NOT BE SENT BACK WITHOUT AN AUTHORIZED R.A. NUMBER! Substitutions If any of the product colors or fabrics ordered by the Customer is not available, the Seller reserves the right to substitute similar colors or fabrics at its sole discretion. An email notice concerning this unavailability of color or fabrics will be sent to the Customer. Said email will request instructions from the Customer on how to proceed with the order (e.g. request for different style, cancellation of order, etc.). The original order submitted by Customer will be placed on hold by the Seller until such instructions are received from the Customer via email, fax or phone. Limitation on Damages The Seller will not be liable for any loss of profit, interruption of business or any other special, consequential or incidental damages suffered or sustained by Customer. Any and all damages incurred by Customer (or allegedly incurred by Customer) shall, in any and all cases, be limited to the purchase price of the product purchased by Customer (provided that all of the terms and conditions herein are satisfied). In no event shall the Seller be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with any product offered for sale, whether based on contract, tort, negligence, strict liability or otherwise, even if the Seller has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to the Customer. Charge Back Fees Customer understands and agrees that all products purchased are considered a final sale for which no refunds will be given or provided, except as expressly provided herein. Customer agrees and acknowledges that by purchasing any product from the Seller, Customer shall be solely responsible for and shall bear (and/or reimburse) the Seller for any charge-backs or fees issued to the Seller from any credit card company, merchant bank or other source of payment that is issued at the request of the Customer. Stated another way, should Customer request a refund or charge cancellation from any card company, merchant bank or other source of payment processing against the purchase of the Sellers products, and should said card company, merchant bank or other source thereafter impose any fee or direct any charge back fee or amount to the Seller at the request of said Customer, Customer shall reimburse the Seller for the amount of said charge back fee and the initial purchase amount (the "total amount"). By purchasing any product from the Seller, Customer expressly authorizes the Seller to direct the stipulated payment/charge to be made to Customer's credit card account (the same being the credit card account used in the initial purchase of said product) in the amount of said "total amount" to the Seller for such reimbursement, plus a twenty-five percent (25%) administrative fee to cover the costs and time involved with this process. Customer acknowledges and agrees that the policy set forth in this paragraph provides for reimbursement to the Seller for fees incurred, is fair and reasonable and is not a penalty clause or provision. Custom Orders All custom order are required to make a 50% deposit at the time of placing the order. The deposit becomes non-refundable once production begins on your order. The remaining balance must be paid in cash or money order when order is picked up. Customer understands and agrees that all custom orders are considered a final sale for which no refunds will be given or provided. Damaged or flawed merchandise will be fixed or replaced at no charge to customer with in 5 days of receiving merchandise. Customer agrees and acknowledges that by purchasing any product from the Seller, Customer shall be solely responsible for and shall bear (and/or reimburse) the Seller for any charge-backs or fees issued to the Seller from any credit card company, merchant bank or other source of payment that is issued at the request of the Customer. Customer understands and agrees that all balances over 30 days will accrue a daily interest of 1.5% until balance is paid starting from the delivery date. Also, a $30.00 late fee per month will be added. |
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